GENERAL

Can my vehicle tow the GO EASY?
Most vehicles equipped with a hitch can tow the GO EASY. With an unloaded weight starting around 253 lbs, the GO EASY is significantly lighter than most utility trailers. Always consult your vehicle owner’s manual for towing capacity and hitch requirements.

How much does the GO EASY weigh?
The GO EASY weighs approximately 253 lbs, the GO EASY Essential approximately 278lbs, while the Ultimate package weighs approximately 323 lbs. Exact weight varies based on options and accessories installed.

What is the total carrying capacity of the GO EASY?
The GO EASY offers a total payload capacity of approximately 477–547 lbs (depending on the package), with up to 300 lbs supported on the rack system.

What is the difference between the GO EASY, Essential, and Ultimate packages?
The GO EASY is the bare trailer frame with the Durabars crossbars. The Essential package adds a durable molded gear deck for carrying cargo and equipment, kickstand, and rear mesh tailgate. The Ultimate package includes an aluminum gear deck plus a waterproof front storage box for additional gear storage, as well as a spare tire kit.

Does the GO EASY have suspension?
Yes. Every GO EASY is equipped with a custom-tuned Dexter torsion axle. This premium suspension system provides a smoother ride, reduces bouncing, and helps protect your gear during transport.

How high are the crossbars from the ground?
The crossbars sit approximately 37 inches above the ground, making it much easier to load kayaks, bikes, and other gear compared to lifting them onto a vehicle roof.

Can the GO EASY be backed into the water?
Yes. The GO EASY features waterproof LED lights and sealed wiring, allowing it to be safely backed into the water for launching and loading watercraft.

Is the GO EASY made in the USA?
Yes. The GO EASY is proudly designed, engineered, and manufactured in Brevard, North Carolina.

How durable is the GO EASY?
The GO EASY is built with a powder-coated steel frame, premium hardware, waterproof wiring, and rotomolded components manufactured using the same process and materials used in many whitewater kayaks. It is designed for years of outdoor use and adventure.

GEAR HAULING

How many kayaks can the GO EASY carry?
The GO EASY can carry up to four kayaks, depending on their size, weight, and the rack accessories used. For kayaks longer than 13 feet, we recommend selecting the optional 75″ Long Tongue to provide additional clearance between the kayaks and your tow vehicle while turning. This is especially helpful for touring kayaks, sea kayaks, and tandem kayaks.

How many bikes can the GO EASY carry?
The GO EASY can transport up to four bicycles when equipped with compatible bike rack accessories.

Can I carry e-bikes on the GO EASY?
Yes. The GO EASY is an excellent solution for transporting e-bikes because its low loading height reduces the amount of lifting required. Be sure your bike rack is rated appropriately for the weight of your e-bikes.

Can I carry fishing kayaks on the GO EASY?
Absolutely. Many customers use the GO EASY to transport fishing kayaks. Just ensure the combined weight of your boats and accessories remains within the trailer’s rack capacity.

Will my existing bike and kayak rack fit the GO EASY?
In most cases, yes. The GO EASY’s 79-inch crossbars are compatible with many popular rack systems and accessories from major manufacturers. Most kayak carriers designed to mount on standard crossbars will work with the GO EASY. If you have questions about a specific rack, our team can help verify compatibility.

What crossbars come with the GO EASY?
The GO EASY includes 79-inch DuraBar crossbars designed to support a wide variety of kayak, bike, SUP, and cargo accessories.

Can I transport stand-up paddleboards (SUPs) and surfboards?
Yes. The GO EASY is commonly used to transport SUPs, surfboards, canoes, and other outdoor gear in addition to kayaks and bikes.

Can I carry both bikes and kayaks at the same time?
In many cases, yes. Depending on the size of your gear and rack configuration, customers often transport multiple types of equipment simultaneously.

Do I need the standard tongue or the long tongue option?
The GO EASY comes standard with a 45″ tongue, which works well for most kayaks, canoes, bikes, and outdoor gear. If you regularly transport kayaks, canoes, or other watercraft longer than 13 feet, we recommend upgrading to the 75″ Long Tongue option. The additional tongue length provides greater clearance between your gear and your tow vehicle during turns, making towing longer boats safer and more comfortable.

If you’re unsure which tongue length is best for your setup, contact our team with the length of your boats and your vehicle information, and we’ll be happy to help you choose the right configuration.

Can I add accessories later?
Yes. Many customers start with a basic setup and add bike racks, kayak carriers, storage solutions, spare tires, and other accessories as their needs evolve.

What is the rack weight capacity?
The rack system is rated for up to 300 lbs of gear when properly loaded and secured.

DELIVERY, ASSEMBLY, & REGISTRATION

Does the GO EASY come assembled?
Depending on your delivery method and location, the GO EASY may arrive fully assembled or approximately 95% assembled. Final setup is straightforward and typically requires only a few steps.

How difficult is assembly?
Assembly is designed to be simple and can typically be completed in a short amount of time using common hand tools. Instructions are included, and our team is available to assist if needed.

What tools are required for assembly?
Basic hand tools such as sockets and wrenches are generally all that is required for final assembly.

Can I pick up my GO EASY from the factory?
Yes. Customers are welcome to pick up their GO EASY directly from our headquarters in Brevard, North Carolina. Factory pickups also provide an opportunity to receive a product walkthrough from our team.

Do you offer shipping?
Yes. We offer delivery options throughout much of the United States. Shipping costs vary between $300 and $1,000 depending on destination and delivery requirements.

How long does delivery take?
Delivery timelines vary based on inventory availability, production schedules, and destination. Our team can provide an estimated delivery timeline at the time of purchase.

What paperwork is included with my trailer?
Your GO EASY will include the Manufacturer’s Certificate of Origin (MCO/MSO) and other documentation necessary for registration in most states.

How do I register and title my GO EASY?
Registration requirements vary by state. In most cases, customers will take the provided paperwork to their local DMV or registration office to complete the process. We recommend contacting your local DMV for specific requirements in your state.

What hitch and wiring connections are required?
The GO EASY uses a standard 2-inch hitch ball and a flat 4-pin wiring connector. The height of the ball should be between 15” and 17″ (from the ground to the middle of the ball). Most vehicles equipped for towing can easily accommodate these requirements.

Does the GO EASY include a VIN?
Yes. Every GO EASY includes a unique Vehicle Identification Number (VIN) that is used for registration and ownership records.

Can I store the GO EASY outside?
Yes. The GO EASY is designed for outdoor use and storage. For maximum longevity, we recommend keeping the trailer clean and using a cover or sheltered storage whenever possible.

OWNERSHIP & SUPPORT

What is covered under the warranty?
The GO EASY is backed by SylvanSport’s 2-year warranty covering defects in materials and workmanship. Please refer to the warranty documentation for complete details and coverage terms.

Where can I get replacement parts?
Replacement parts and accessories can be ordered directly through SylvanSport. Our customer support team can help identify the correct components for your trailer.

Can I upgrade from a standard GO EASY model to an Essential or Ultimate later?
Many accessories and storage solutions can be added after purchase. Contact our team to discuss available upgrade options for your specific trailer.

How do I order additional crossbars or accessories?
Additional crossbars, spare tires, rack accessories, and other upgrades can be purchased directly from SylvanSport or through an authorized dealer.

Do you offer virtual demos?
Yes. Our team regularly provides virtual demonstrations and product walkthroughs to help customers understand features, setup, and available options before and after purchase.

Where can I find owner manuals and assembly instructions?
Owner manuals, assembly resources, and support materials are available through our website and customer support team. If you need assistance, we’re always happy to help.