GO EASY Frequently Asked Questions
What makes the GO EASY better than other bike and kayak trailers out there?
The level of quality, the torsion axle for smooth towing, the intentional design, the ease of loading bikes and kayaks… we could go on and on, but feel free to read our reviews here and hear it from our happy customers.
Can my car tow the GO EASY?
The GO EASY only weighs 235 lbs and the GO EASY Ultimate weighs 305 lbs, so it’s super easy to tow with virtually any vehicle. Always check with your vehicle’s owners manual as some vehicles are designated as “non-tow” and towing anything could void your vehicle’s warranty.
Will the GO EASY work with my bike/kayak racks?
You betcha! The GO EASY is basically a roof rack on wheels, so it is designed to be compatible with almost any bike or kayak rack on the market – Thule, Yakima, Inno, and more!
Can I carry multiple bikes and kayaks?
Sure can! You can also carry stand up paddle boards, surf boards, and pretty much any gear you’d like to bring with you. Here’s a link to our capacity guide.
How much weight can it carry?
Can I put a rooftop tent on the GO EASY?
Yep! We have plenty of GO EASY owners using a variety of rooftop tents. Check our specs to make sure your tent is compatible.
How much storage is there on the cargo deck?
The dimensions of the deck are 44” x 43” x 15”, so plenty of room for adding a cooler or gear totes.
What about the front storage box?
On the GO EASY Ultimate, the included storage box adds 6.2 cubic feet of weatherproof storage.
Can I add side panels to the GO EASY?
You can! We do not make side panels for purchase through us, but there are side cutouts already in the GO EASY and ready for side panels.
My garage is small, how much space will it take up for storage?
We designed the GO EASY to be tilted on its back end and stored upright and the tongue can be easily removed. It only takes up 8 sq ft in your garage (4’w x 2’d x 6’h).
What size hitch do I need for the GO EASY?
You’ll need a 2” ball set to 15” high. It also uses a standard four pin connector for the trailer lights.
Okay, how do I buy?
It’s EASY (see what we did there)! Just order through our website and select delivery or factory pick up. We will ship the GO EASY to you or you can pick it up from us in beautiful Brevard, NC.
How is it shipped?
We deliver it to you via FedEx freight and is ready to be easily assembled. Instructions are included for assembly and the process shouldn’t take you more than an hour and you’ll be ready to GO. If you have questions about assembly, we’re here and happy to help.
Do I need to register my GO EASY?
Every state is different, check with your local DMV to see what you need to do. We will receive a title for the GO EASY so you can register it.
What’s the warranty?
The GO EASY comes with a two year warranty. Call or email [email protected] if you have any issues and we’ll get you taken care of.
What is your return policy?
We have a 30 day return policy. If you decide the GO EASY is not for you, you can ship it back to us and we will refund you the price of the trailer. We do not refund any of the shipping costs.
What if I still have a few more questions?
Call us or email us at [email protected] and we’d be happy to help you out. You can also schedule a time with us to take a virtual tour of the GO EASY with a SylvanSport team member via a Zoom call if you want to see something specific.